020 8925 8141
23rd June 16:15
Home > Tenants
Residents, making your stay with us comfortable and happy

Looking for a home to rent

If you are looking for a home to rent you can see a list of properties available to rent and arrange a viewing.

services for RESIDENTS

We use the term resident to describe anyone living in a property we manage as we have various different occupancy arrangements and agreements, most of which do not create a legal tenancy.

If you are unsure about anything to do with the property you are living in, please contact us first, by phone or email, and we will help you sort it out.

IMPORTANT INFORMATION ON REPAIRS

All residents must report all repairs and maintenance matters to RHP Services first.

You can report a repair or maintenance issue from this site using the request a repair service on this page. Please read the additional information on repairs on this website which will help you with reporting what the problem is so we can send the right professional to sort it out for you. If it is an emergency repair please call the office office on 020 8925 8141 or the out of hours number 07984 887 565.

coMPLAINTS

Please let us know if you are not happy with any aspect of the service we are providing to you by calling or sending an email using the contact us facility on this web site and we will do our best to put it right as soon as possible. If you are still not happy with our response you can send a complaint which will be dealt with under our complaints policy.

IMPORTANT INFORMATION ON INSURANCE

The property you are living in will have buildings insurance. Please note that this insurance does not cover your personal possessions in the property so you need to arrange your own contents insurance. The landlord and RHPS are not liable to reimburse you for damaged or stolen personal possessions.

INDEPENDENT ADVICE

If you need independent advice about your accommodation and other matters you can contact local authority housing advice services, Citizens Advice or the Community Law Service.

Good quality homes and an excellent support service for residents.

 

“It was such a joy to move into the clean, fully furnished modern home provided by RHP Services.  The children absolutely love playing in the garden, it has made such a difference to our lives.”